What happens if I am late, or need to leave the auditorium during the performance?
Owing to the nature of the theatre, and the intimacy of the auditorium, admitting latecomers, and re-admitting patrons during the performance, can be distracting to the actors and others in the audience. We cannot guarantee that latecomers will be admitted, but will endeavour to admit them at a suitable point. Likewise, should it become necessary for you to leave the auditorium once the show has started, we will endeavour where suitable, but do not guarantee, to re-admit you at an appropriate point in the show.
Full terms and conditions are available at openairtheatre.com/terms.
What security checks should I expect?
As you may be subject to additional security checks on your visit to the Open Air Theatre, we ask that patrons arrive early. We appreciate your patience and understanding while these are taking place.
Please do not bring sharp knives and, for your safety and the comfort of all patrons, only one bag per ticket holder, no larger than 36cm x 30cm x 50cm, will be allowed into the theatre grounds or auditorium. Please note that cloakroom facilities are not available.
During your visit, please keep your belongings with you at all time.
Is there any covered seating?
The stage and the entire auditorium is uncovered, so please be prepared for all types of weather. The bar area is covered.
Can I bring my bike to the theatre?
Yes, there is an area inside the theatre to store your bike during the performance. Do not chain your bike to the Park railings, or leave your bike outside the theatre as Queen Mary's Gardens are locked at dusk.
Is the theatre within the congestion charging zone?
No, the theatre is outside of the congestion charging zone.
What should I wear?
You are welcome to dress as casually or as smartly as you like. However, the theatre is entirely outdoors so please remember to come prepared for all types of weather, including sun cream, waterproofs and jumpers. We do sell picnic blankets and ponchos. If you have tickets for the Gangway 1 or Gangway 4 Grass Banks, please note that you will be sitting directly on the ground which may not be dry.
Is the theatre easy to find?
If you are a first time visitor, please leave plenty of time to find the theatre. As we are located within a Royal Park, signposting is limited, so you may want to print off a copy of the map.
Download a map from The Royal Parks website
What time do the theatre gates open?
Theatre gates open 105 minutes before evening performances of Carousel and 90 minutes before matinee performances.
I need to organise my journey home. How will I know what time the performance ends?
The running time will not be more than three hours. Once the production opens, we will add the running time within the What's On section.
Can I smoke at the theatre?
Following customer feedback, the theatre and theatre grounds are completely no smoking. If you wish to smoke, you can do so outside the Theatre Exit Gate - please head down to the gate where a member of staff can let you out.
What is the best way to travel to the theatre?
The theatre is in Queen Mary's Garden in Regent's Park. The closest underground station is Baker Street.