Full terms and conditions are available at www.openairtheatre.com/terms.
Can I combine discounts?
No, only one concession or discount can be applied per booking, although Groups pricing, when available, can be applied on top of preview pricing.
I want specific seat numbers. Can I book these online?
Yes. Our ticketing system enables you to select specific seats online, with the exception of events on the theatre lawn.
Will I get my tickets posted out to me?
Tickets can be posted out if they are purchased by telephone (£2 postage fee). E-tickets will be e-mailed to you for online bookings, although you will also be given the option to have your tickets sent by post (with a £2 postage fee). Some tickets will be held at the box office for collection prior to the performance where identification is required to claim a discount.
Full details of our fees and charges can be found here.
Is there a booking fee?
There is no fee when booking online, except for MOREoutdoor events and Dragons and Mythical Beasts when a £1.80 booking fee applies per ticket. There is a £1.80 per ticket fee for all telephone bookings. Full details of our fees and charges can be found here.
Do you take credit cards?
Yes, with the exception of Diners Cards. However, we cannot accept credit cards during the interval.
Who do I contact with a query about tickets that I have booked?
Call our main box office on 0333 400 3562 and follow the options, or email email@example.com
0333 numbers are charged at the same rate as calls to 01 and 02 numbers as regulated by Ofcom. Please check with your provider for further details.