We prefer to speak directly to the customer about their specific needs and allocate them the best seat available to serve these needs. Please call 0333 3202 834 to discuss your requirements or, alternatively, you can complete the Accessibility Booking Form.
If you choose to make a reservation using our form, we will contact you to confirm your booking. Please note your reservation is not confirmed until we have contacted you.
Due to the nature of our theatre, your choice of seats may be limited. Therefore we will offer you the most suitable seat for you and your companion, but will only charge you Price Band D for the relevant performance (and for under 18s the half-price U18 rate will also apply). Therefore for shows with a flat price for all seats there is no discount.
Level access from the Inner Circle road is available through the theatre exit gate. Please call Visitor Services on
0207 467 4920 to arrange access.
For further details of our facilities, please contact us
Reduced mobility
The theatre is fully accessible to people with reduced mobility. Spaces in the auditorium for wheelchair users and their companions can be booked in advance with the Open Air Theatre Box Office.
Guide dogs
Guide dogs are welcome and can be looked after if required.
Captioned performances
Captioned performances are similar to subtitles used in film. They are captioned live by Stagetext so that the text runs at the same speed as the actors on stage.
CAPTIONED PERFORMANCES 2019
Our Town | Friday 7th June 7.45pm
A Midsummer Night's Dream | Friday 26th July 7.45pm
Evita | Friday 6th September 7.45pm
Audio description
Audio description captures the visual elements of a production by describing the key visual elements of the performance, thereby giving blind or partially sighted individuals a richer experience.
AUDIO DESCRIBED PERFORMANCES 2019
A Midsummer Night's Dream | Saturday 20th July 2.15pm (Touch Tour 12.30pm)
Evita | Saturday 7th September 2.15pm (Touch Tour 12.30pm)
Relaxed performances
Relaxed performances are adapted in a number of ways to reduce anxiety and create a supportive atmosphere, including adjusting sound levels, providing ‘chill-out’ areas and demonstrating an embracing attitude towards audience noise and movement in the auditorium.
RELAXED PERFORMANCE 2019
Our Town | Thursday 30th May 2.15pm. All tickets for this performance are £25 (and kids go half price – more information about bringing children to the theatre ).
FM assisted listening
An FM assisted listening system is available for people with hearing impairments. Please request a handset from the Box Office when booking. A returnable deposit of £5 is requested.