We prefer to speak directly to the customer about their specific needs and allocate them the best seat available to serve these needs. Please call 0333 3202 834 to discuss your requirements or, alternatively, you can complete the Accessibility Booking Form.

If you choose to make a reservation using our form, we will contact you to confirm your booking. Please note your reservation is not confirmed until we have contacted you.

Due to the nature of our theatre, your choice of seats may be limited. Therefore we will offer you the most suitable seat for you and your companion, but will only charge you Price Band D for the relevant performance (and for under 18s the half-price U18 rate will also apply). Therefore for shows with a flat price for all seats there is no discount.

Level access from the Inner Circle road is available through the theatre exit gate. Please call Visitor Services on
0207 467 4920 to arrange access.

For further details of our facilities, please contact us

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Reduced mobility

The theatre is fully accessible to people with reduced mobility. Spaces in the auditorium for wheelchair users and their companions can be booked in advance with the Open Air Theatre Box Office.

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Guide dogs

Guide dogs are welcome and can be looked after if required.

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Captioned performances

Captioned performances are similar to subtitles used in film. They are captioned live by Stagetext so that the text runs at the same speed as the actors on stage.


101 Dalmatians | Friday 12 June, 7.45pm
Carousel | Friday 4 September, 7.45pm

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Audio description

Audio description captures the visual elements of a production by describing the key visual elements of the performance, thereby giving blind or partially sighted individuals a richer experience.


101 Dalmatians | Saturday 13 June, 2.15pm (Touch Tour: 12.30pm)
Romeo and Juliet | Saturday 18 July, 2.15pm (Touch Tour: 12.30pm)
Carousel | Saturday 5 September, 2.15pm (Touch Tour: 12.30pm)

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BSL interpretation

A BSL interpreter will interpret the spoken and heard aspects of the performance.


101 Dalmatians | Thursday 4 June, 7.45pm
Romeo and Juliet | Friday 17 July, 7.45pm
Carousel | Friday 21 August, 7.45pm
Dragons and Mythical Beasts | Wednesday 26 August, 2.15pm

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FM assisted listening

An FM assisted listening system is available for people with hearing impairments. Please request a handset from the Box Office when booking.