Access Tickets and How To Book


Due to the nature of our theatre, your choice of seats may be limited. Therefore we will offer you the most suitable seat for you and your companion, but will only charge you the cost of the least expensive seat in Row T for that performance. Therefore for shows with a flat price for all seats there is no discount.

Row J is level access, and a number of wheelchair spaces are available. Rows K – T are accessed via steep steps. Whilst there are some handrails on the end of each row, these seats are not suitable for anyone with limited mobility. Rows A – I in the lower tier are accessed by steps on a gentler incline. Should grass banks become available, please note that you will be sat on the ground on the banks of grass, which may not be dry, located at the far sides of the auditorium.

Seats on the far left of the auditorium (highest numbers) are most likely to be shadier during a sunny afternoon performance. However, this will vary depending on the conditions on the day.

See the layout of our auditorium.


You can book access tickets by calling our box office on 0333 400 3562†. There is no telephone booking fee for access tickets.

Alternatively, you can email us at [email protected] with your ticket requirements (please do not send us debit/credit card details by email). Please include details of how you wish us to contact you, and we will be in touch.

† Lines open Monday - Friday, 9am - 6pm, Saturday - Sunday, 10am - 6pm. 0333 numbers are charged at the same rate as calls to 01 and 02 numbers as regulated by Ofcom. Please check with your provider for further details.


If you book with us regularly, we have introduced a pilot scheme to give access to online booking for those wishing to purchase wheelchair spaces (including a companion seat), and tickets to one of our Assisted Performances. Going forward, once you have registered for the scheme, you will be able to book these tickets online at the access rate.

IF YOU WISH TO BOOK ACCESS TICKETS FOR ANY OTHER PERFORMANCE, or require more information, please call 0333 400 3562 of email [email protected], and we will help book tickets that best meet your requirements.

Complete the online form to join the Access Online scheme.

Once you have joined the scheme download our guide to booking access tickets online.