Weather & exchange

Please note, weather exchange requests can be made once Public Booking for the 2017 season is open.
Priority bookers may exchange tickets when Priority Booking opens.

To exchange into Oliver Twist created for everyone aged six and over, please call 0844 826 4242*

On average, 94% of our performances are completed each season. In the event that the performance doesn't go ahead, or is abandoned due to bad weather, you can exchange your tickets for a future performance in our main summer season. No refunds are given. See our weather policy for full details. Sunday music and comedy events continue whatever the weather. All tickets are sold subject to our terms and conditions, including the weather policy.

This form is for performances that were cancelled due to inclement weather only.

*Calls cost 7ppm plus your telephone company's access charge.

Your details

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Cancelled performance

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Which alternative performance would you like to see?
Excludes one-off music and comedy events

First choice
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Second choice
Third choice

Other information

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Please note, your booking is not confirmed until you have received confirmation and new tickets from us. We cannot guarantee your choices for alternative performances will be available.