We prefer to speak directly to the customer about their specific needs and allocate them the best seat available to serve these needs. Please call 0844 826 4242 to discuss your requirements or, alternatively, you can complete the Accessibility Booking Form.
If you choose to make a reservation using our form, we will contact you to confirm your booking. Please note your reservation is not confirmed until we have contacted you.
Due to the nature of our theatre, your choice of seats may be limited. Therefore we will offer you the most suitable seat for you and your companion, but will only charge you Price Band E for the relevant performance. Therefore for shows with a flat price for all seats there is no discount.
Level access from the Inner Circle road is available through the theatre exit gate. Please call Visitor Services on 0207 467 4920 to arrange access.
The theatre is fully accessible to people with reduced mobility. Spaces in the auditorium for wheelchair users and their companions can be booked in advance with the Open Air Theatre Box Office.
Guide dogs are welcome and can be looked after if required.
Captioned performances are similar to subtitles used in film or opera. They are captioned live by STAGETEXT so that the text runs at the same speed as the actors on stage. For the 2013 season, captioned performances will take place on Friday 14th June 7.45pm (To Kill a Mockingbird) and Friday 6th September 7.45pm (The Sound of Music). To book, call 0844 826 4242.
An FM assisted listening system is available for people with hearing impairments. Please request a handset from the Box Office when booking. A returnable deposit of £5 is requested.
Audio description captures the visual elements of a production by describing the key visual elements of the performance, thereby giving blind or partially sighted individuals a richer experience. Audio Described performances for the 2013 season are yet to be confirmed.
For further details of our facilities, please contact us