Owing to the nature of the theatre, and the intimacy of the auditorium, admitting latecomers can be distracting to the audience and actors; especially during matinee performances. For this reason, we ask latecomers to wait in the bar area until we are able to admit them to the auditorium during a suitable break; this varies for each production. At these times, latecomers will be shown to the nearest available seats in the Upper Tier. Latecomers will be able to take their allocated seats during the interval.
In line with our terms and conditions of sale, the decision to admit latecomers remains with the Duty Manager. If you have not been to the Open Air Theatre before, please see the detailed information about how to get here. It is recommended that you allow at least 20 minutes to reach the theatre once you are within Regent’s Park.
The gates to the theatre by the Box Office in Queen Mary’s Gardens will remain open until the interval. After this time, Queen Mary’s Gardens are locked by the Royal Parks. Therefore, latecomers arriving after this point need to go to the Theatre Exit Gate on the Inner Circle.
To get to the Theatre Exit Gate from the Jubilee Gates, walk clockwise around the Inner Circle, passing the Garden Café on your right hand side. The Theatre Exit Gate will be on your right hand side after a short walk.
Approach the member of staff (wearing a red shirt) and show your tickets. They will attempt to admit you as soon as possible. We cannot guarantee to admit latecomers.