Head of Visitor Services and Estates

The Head of Visitor Services and Estates is responsible for the efficient and effective management of the box office, front‐of‐house and other visitor areas and for ensuring that the entire site is maintained to a high standard, providing a safe and welcoming environment for all our audience, staff and visitors.

Working closely with the Head of Catering, you will ensure the highest levels of customer service and presentation whilst maximising sales and profitability. You will be responsible for maximising ticket sales and overseeing the effective and efficient management of the ticketing system, as well as seeking ways to generate auxiliary income and controlling the budget for Visitor Services and Estates.

You will be expected to have a presence ‘on the floor’ in order to carry out the role effectively and therefore some evening and weekend work is required, primarily in the summer months.

New Opportunities

Head of Visitor Services and Estates
Closing 24 September, 2019