What happens if I have already purchased tickets for 2020?
By Open Air Theatre
Following the continued uncertainty as to when theatres will be able to re-open due to Covid-19, it has become necessary for us to postpone our entire 2020 season until the corresponding dates in 2021.
The 2021 season will open on Saturday 15 May 2021, and we very much hope you will join us for performances then (see new performance schedule).
If you have already purchased tickets for 2020, you do not need to do anything. We have already transferred your original booking and any pre-purchased food and drink to the corresponding performance in 2021; so, for example, if you were to have attended on Friday 31 July 2020, your booking is now confirmed for Friday 30 July 2021. All prices remain the same and your seats are secure. If you have already received your tickets, new ones will be sent to you by the end of October (unless your order includes an Under 18 or Senior Midweek Matinee concessionary ticket, in which case your tickets can be collected on the day of the performance in 2021).
You can visit your account online if you wish to check the date of your visit, although, please note that the Print at Home Tickets will not be updated with new tickets until October.
If you did not buy your tickets directly from Regent’s Park Open Air Theatre, please contact your place of purchase for more information.
A note from Artistic Director, Timothy Sheader:
Whilst obviously unavoidable, it is incredibly sad that we are unable to open our theatre this summer for the first time since 1961. Our thoughts are with all those who were due to work with us and you, our audience. We are so grateful for the messages of support we have received over the past weeks and I am delighted that we have been able to reschedule all of our productions in 2021.
We are a charity which receives no public subsidy and so our adventurous audience, always up for the thrilling, yet unpredictable, nature of open air theatre, is of paramount importance to us. Ticket sales in the summer months provide the vast majority of our income. Whilst we had built a successful and resilient theatre through creative programming and shrewd financial management, the loss of an entire season coupled with having to wait another whole year until we are able to welcome audiences again, means we need your support now more than ever. With your backing, we will be able to continue producing award-winning shows in the heart of Regent’s Park, provide £10 preview tickets to 18-25 year olds, subsidise tickets to some 6,000 school children and champion access in all that we do.
By transferring your booking to 2021, you are already helping. If you are able to do so, we would be very grateful if you would also consider supporting us by making a one-off donation, to help us re-build our resilience fund as quickly as possible. If you’re eligible, we will be able to increase your donation by 25p for every £1 given at no extra cost to you, thanks to the Gift Aid scheme*.
Your support really is much appreciated by all of us at Regent’s Park Open Air Theatre, and we look forward to seeing everyone again in a sunnier 2021.
If you are unable to attend in 2021, please call our box office by 30 September 2020 on 0333 400 3562 (option 1), Monday – Friday, 9am – 6pm, and we will credit your Open Air Theatre account or issue a refund.
We really appreciate your support and wish you all the very best during these difficult and extraordinary times.
* If you have already signed a Gift Aid declaration with us, you will not be prompted again when making new donations.
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